Ote + Kpi Synergy — Performance Pay Engine (v1)
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GM View
A high-level overview of the business performance and AI-powered predictions.
OTE Breakdown by Tier (Base vs Variable)
Monthly Bonus Preview
Variable @ 100%
$8,055
Est. monthly payout:
$637.69
Formula: (OTE x variable%) x attainment ÷ 12
Tiers & KPI Targets
Tier 1 Apprentice
OTE $42,680
Base = $38,480 | Variable 10%
Utilization:
75%
QC Photos:
85%
Callback Rate:
≤ 8%
Avg Upsell:
$150
Tier 2 Journeyman
OTE $53,700
Base = $45,000 | Variable 15%
Utilization:
85%
QC Photos:
92%
Callback Rate:
≤ 5%
Avg Upsell:
$300
Tier 3 Master Tech
OTE $69,600
Base = $54,000 | Variable 20%
Utilization:
88%
QC Photos:
96%
Callback Rate:
≤ 3%
Avg Upsell:
$450
Tier 4 Lead / Field Trainer
OTE $91,200
Base = $62,400 | Variable 30%
Utilization:
90%
QC Photos:
98%
Callback Rate:
≤ 2%
Avg Upsell:
$600
Ops & Crew Leader KPIs
what enables tech success
Operations (Ops)
- Schedule adherence:95%
- Days-to-Install (median):≤ 14 days
- Backlog accuracy:≥ 97%
Boatlift Crew Leader
- Crew labor efficiency:105%
- Install First-Time-Right:≥ 98%
- Callback rate (30-day):≤ 3%
- Parts/Kit hit rate:≥ 96%
Synergy Loops
how roles bonus together
Full-kit readiness (Ops) → First-Time-Right & Utilization (Tech)
Fewer day-of slips, higher throughput
Tech QC photos + low callbacks → GM vs Budget & Days-to-Install (Ops)
General Manager KPIs
- Net Profit Margin:≥ 15%
- Revenue Growth (YoY):≥ 10%
- Employee Turnover Rate:< 15%
- Customer Retention Rate:≥ 90%
Production Manager KPIs
- Production Schedule Attainment:≥ 98%
- Material Waste:≤ 3%
- Quality Control Pass Rate:≥ 99%
- Inventory Accuracy:≥ 97%
Ops Manager KPIs
- Team Utilization Rate:≥ 85%
- Project On-Time Completion:≥ 95%
- Budget Adherence:± 5%
- Safety Incident Rate:0